The right words matter, and that lesson applies to mutual funds and their investors just as it does for politicians and their constituents,
Morningstar's John Rekenthaler explained.
Invesco[profile] conducted research with political pollster
Frank Luntz, which found that words like "straightforward" and "fees" are superior to "transparency" and "costs."
Investors said they prefer paying "fees" to paying "costs," as fees imply that the company is out to boost profits, whereas costs are just one's way of recouping costs to stay in business.
Rekenthaler also commented on money fund reform, saying there isn't any real consensus on which proposed rules represent "best practices" for money funds.
The
WSJ recently opined on reform, supporting a floating NAV—but not a liquidity retirement—in contrast to the
ICI, which supports the second requirement, but will fight to the end against a floating NAV.
You can read the full story
here. 
Edited by:
Casey Quinlan
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